Our team has been supporting the public with DigiXstream brand as the OFFICIAL DigiXstream Sales Help and Support Hub since 2014, however, DigiXstream Shop is no longer part of the development and distribution of DigiXstream Android TV Boxes due to differences and opinions.
These differences motivated our development team to launch our own brand of which we are 100% sole owners of. When we decided to do so, we decided not to embarrass ourselves by coming out with anything less than what we have already been representing for the past few years. So, we made sure our new FOMOstream® Fs1 Series Android TV Box comes fully loaded and maintained with more upgrade and capabilities than any other Android TV Box on the market.
We do however continue to support the DigiXstream brand as we always have. You can still order our DigiXstream Shop tech support here if you don’t already have the many benefits that our tech support provides.
If you’re looking to purchase an Android TV Box, we can help you better than ever. We have replaced all the old outdated DigiXstream boxes with our new FOMOstream® Fs1 Series Android TV Box | HD, 3D, & 4K Streaming Media Player. We can assure you the Fs1 Series setup is a lot more user-friendly, and will provide you with more free HD content than any older setup.
FOMOstream® is not affiliated with DigiXstream in any way, other than our team, who has helped to develop the DigiXstream brand over the years, is now the sole developer and owner of FOMOstream® brand Android TV Boxes. The same core values that our team has brought to DigiXstream brand, has also been applied to the new FOMOstream® Android TV Box.
Learn more and order at:
www.FOMOstream.com
aka
www.AndroidHDPlayer.com
www.AndroidMovieBox.com
After preforming an update my DX4 box is stuck on boot can you help
Hello Ricardo,
Yes we can most certainly help you, but unless your DX4 was purchased through us there is a service and tech support fee.
You may choose between the 2 Tech Support options at the bottom of this link: https://digixstreamshop.com/support/
I purchase from the calif state fair in Sacramento in July and my digistream box will not reboot the month date and year is way off so nothing congrat up can you please help?
We are happy to help. You can order our support for 3rd party purchases here: https://digixstreamshop.com/support-for-3rd-party-digixstream-purchases/
I purchased my DigiXstream a few days ago at Central WA State Fair and was informed they were an authorized dealer (Webster Enterprises) and that my purchase INCLUDED life time support. I registered my product day I got it and reading above concerned that the extra I apparently paid now does not include support???
Yes Tina. They are unauthorized resellers. You can still order support here: https://digixstreamshop.com/support-for-3rd-party-digixstream-purchases/
Or if you order one of our fully setup boxes from out DigiXstream Shop it will actually really come with a full year of tech support. You can then use the education from that support for both of your units. https://digixstreamshop.com/product-category/fully-setup-with-tech-support/
Every movie I watch has Chinese subtitles and I can’t seem to find NFL games. Say error every time I try to download a game. What am I doing wrong?
Paul, our DigiXstream Shop will be happy to help you fix any settings that may be set wrong and will be happy to educate you on how to get the most out of your DigiXstream box, but if you are looking for free support, we will first need to verify that you are a direct client of our DigiXstream Shop who has purchased one of our fully setup Android TV Boxes. Otherwise you will need to order one from us or order our support for 3rd party purchases before we can help you… https://digixstreamshop.com/support-for-3rd-party-digixstream-purchases/
how do you install your new update I bought a box from you about 3 weeks ago I have tried calling your phone number but says mail box is full and I have had problem trying to watch the nfl games alot of the links don’t work or they have a bad picture or skip around
Kyler, I don’t think you were calling our numbers if it said voicemail is full. We do not allow our voicemail to become full. If you are a direct client of our DigiXstream Shop who has purchased one of our Fully Setup Android TV Boxes, you can contact us by phone for support at (800) 337-4077 or (303) 997-1709.
How & where do you register purchase?
Our DigiXstream Shop is here:
https://digixstreamshop.com/android-tv-box-shop/
Most order our fully setup DigiXstream boxes w/ 1Yr Warranty and Tech Support included:
https://digixstreamshop.com/product-category/fully-setup-with-tech-support/
hi guys I have several DX2 models and with the last update to the boxes all the boxes works slow and freeze and now all the boxes begin to stay freeze in the menu so I turn the box off and now the boxes cannot boot normally. the boxes get stuck on the boot logo. I try doing the update manually but it not working. Can you help guys????
Jose,
I suggest ordering our tech support service so we can assist you with that. https://digixstreamshop.com/support-for-3rd-party-digixstream-purchases/
Or ordering a new unit fully setup DigiXstream box w/ 1Yr Warranty & Tech Support Included from our DigiXstream Shop. https://digixstreamshop.com/product-category/fully-setup-with-tech-support/
Is there a new 2016 update for DX4 and where can I get it?
Val, we are not able to answer any support related questions until you become a direct (supported) client of our DigiXstream Shop. You can either order our tech support ala-carte or you can order one of our ‘fully setup’ units w/ 1yr warranty & full tech support included.
DIGIXSTREAM SHOP TECH SUPPORT
FULLY SETUP W/ TECH SUPPORT
What is the best way to upgrade my Kodi from 15.2 to 16.1?
Todd, you are a direct client of ours so you can call our support line for all support related questions.
Hi
We purchase a digi xstream DL4 QuadCore last fall from you at the Eastern States Exposition and were told we have unlimited support. We would like to watch live tv. We have looked at the tutorials but the menus don’t mirror our menus. Please help us.
Thanks
Trish
I apologize Trish but DigiXstream and DigiXstream Shop do not sell units at state fairs. You have dealt with a 3rd party. They have a habit of promising the world on the back end and then rarely follow through. If this happened to you, I suggest taking it up with the company you purchased from. If they can’t be reached, I can’t be reached within a reasonable time and you were lied to about unlimited support, I would contact my CC company and dispute the charge if it was me. There is no such thing as unlimited support offered for DigiXstream by any Authorized dealers and ordering from even an Authorized dealer doesn’t mean you will get free tech support.
Our DigiXstream Shop is the OFFICIAL DigiXstream Sales, Help, and Support Hub; and the only place to get these units fully setup w/ 1yr warranty & free tech support included.
FULLY SETUP W/ TECH SUPPORT
You can still order our same great DigiXstream Shop support from an Authorized DigiXstream Professional here: DigiXstream Support
I don’t have the OTA icon in the app screen to perform an update. What’s up?
Hi Mike. It’s important to note that these boxes don’t come with free tech support unless purchased Fully Setup w/ 1Yr Warranty & Tech Support Included through our DigiXstream Shop. We are happy to help you but you’ll first need to select a support plan: https://digixstreamshop.com/support/
Hello, did you ever get your answer from them on your X2, well the reason I ask is cause I have 2 of the x2 and can’t seem to get the right firmware for it,any help terry.
Santos, we do not support the DX2 anymore. It’s much too obsolite and it is not compatable with with hardly any Add-ons now.
We strongly suggest getting yourself a new FOMOstream® Fs1 Series asap! http://www.FOMOstream.com
Hi Mike,
I have an X2 that my girlfriend has had for years now, but never updated the firmware on it. I have tried seating the sd card as you listed and still nothing. what do you suggest?
Terry, this is Neil, the owner of DigiXstream Shop. You are referencing old blog posts that are not relative anymore due to the many changes in the DigiXstream box setup and management. Digixstream does not share their firmware anymore with the public. Give me a call and I’ll let you know what your best options are. 303-997-1709